PILATES HQ LIMITED (“We“) are committed to protecting and respecting your privacy.
This policy (together with our terms and conditions on www.pilateshq.co.uk and any other documents referred to on it) sets out how we collect your personal data, how we use it, and what rights and choices you have in relation to the perosnla data we hold and process. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the EU General Data Protection Regulation (the GDPR), the data controller is Pilates HQ Limited of Appledram Barns, Birdham Rd, Chichester, West Sussex PO20 7EG, England.
Personal data we might collect
Collection of your personal data
IP addresses and cookies
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:
Uses made of the information
We use information held about you in the following ways (Permitted Purposes):
We may also use your data to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by email or telephone.
If you do not want us to use your data in this way please tick the relevant box situated on the form on which we collect your data the registration form or log into your Pilates HQ online account and check/uncheck (as the case may be) certain marketing preferences and by selecting the unsubscribe button on individual emails.
You agreed when opening your Pilates HQ account (unless you have opted out) to receiving emails relating to Pilates HQ discounts and special offers on our classes. You have been and are still able to opt out by updating your marketing preferences in your Pilates HQ account and by selecting the unsubscribe button on individual emails. In addition ou have the option to export your personal information or delate records we hold about you. Please contact firstname.lastname@example.org if you wish to do so.
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.
We may disclose your personal information to third parties:
Where we store your personal data and for how long
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
We store your personal data as long as it is necessary to keep it for the Permitted Purposes, or, where we have relied on your consent to keep your personal data, once you withdrw your consent for us to do so, and we are not otherwise legally permitted or required to keep the data.
Subject to certain conditions under applicable legislation, you have the right to:
To do any of the above, please email email@example.com. To enable as to process your request, we may require that you provide us with proof of your identity, for example by providing us with a copy of a valid form of identification, so that we can ensure that we appropriately protect the personal data we hold from unauthorised access requests and comply with our security obligations. In order to correct any inaccurate data we hold about you, you should also be able to correct data by logging into your Pilates HQ online account and updating and saving your new information. In order to restrict the use of your personal data for marketing purposes you can exercise your right to prevent such processing by logging into your Pilates HQ online account and checking / unchecking (as the case may be) certain marketing preference boxes and by selecting the unsubscribe button on any individual email. You can also exercise the right at any time by contacting us at firstname.lastname@example.org. Please note that there are certain emails which are considered operational and which you will receive even of you have opted out of receiving all communications from us. These are:
We may charge you a reasonable administratiove fee for any unreasonable or excessive requests, and for any additonal copies of information you may request.
In relation to complaints, we will prompty respond to your requests and complaints.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
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